Customer Support
Our support area is divided into three main areas.
Register Your Product
For new ImpediMed customers or those that have not yet registered their product. Registering your product allows us to provide the best customer service we can. Depending on your product, you can activate or renew your PC software, download the latest firmware version, access device manuals, FAQs, or training material.
Technical Support
Contact ImpediMed technical support for any hardware, firmware, or software questions.
Return Request
Need to send your device back to ImpediMed? Request a Return Merchandise Authorization (RMA) number and receive instructions for expediting the process.
